Terms & Conditions
You may return items for Exchange or online gift card, within 30 days of receiving date. Email firstname.lastname@example.org or call 514-630-4441 for return label and use order number as reference. Merchandise may also be returned to our Pointe-Claire boutique at 15E Cartier Ave. Pointe-Claire, QC. H9S 4R5.
All clearance items are final sale.
Merchandise must be in its original state and packaging when returned. All original tags must be attached and accompanied by a valid invoice.
All jewelry is final sale. Unfortunately, no exchanges or returns will be accepted on these items, unless the item is damaged during shipping.
How to Request a Return
Please call 1-877-278-4926 for any online purchases that are still applicable under the policy stated above. Ask for customer service, and someone will gladly walk you through the process. Have your invoice ready in case the customer service representative requires any additional information.